Need an increased quota for your household drinking water consumption

To apply for special exemption from the water restrictions on conditions laid out in the water restrictions guidelines, please follow the process below:

* Exceptions are only made in special circumstances.
* Individual applications are evaluated on the merits of the case and require supporting documentation.
* Exemptions are applicable to businesses where water use is a core function of the business.

Step 1: Download and complete the Special Exemption from Water Restrictions Application Form in the document downloads section at the bottom of the page. You will need to provide a detailed motivation and supporting evidence along with your exemption application.

This link will give you the pdf form

Attach the following along with your application:

  • a certified copy of the applicant’s ID; and
  • evidence and/or documentation in support of the exemption application.

Step 2: Hand in your completed exemption application at any of the City’s Walk-in Centres or email it to water.restrictions@capetown.gov.za. Only special exemption applications must be emailed to this address.

Step 3: The City will review your application and supporting documents. Thereafter a City water inspector will conduct an inspection of your site.

Residents who have valid reasons for higher water consumption than the quota stipulated in the water restrictions (i.e. above 87 litres per person per day) need to submit a completed Application to Increase Current Quota of Water Supplied Affidavit Form to water@capetown.gov.za.This application form is for an increase in monthly household consumption only.

If you require exemption from other water restrictions, please apply using the Special Exemption from Water Restrictions Application Form and follow the process outlined on Council website 

 

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